Leaflets

Patient leaflets, policies and forms.

Everything you might need to read, download or reference before or after your visit.

Patient leaflets

Plain-English guides to our services and the NHS Wales schemes we take part in.

A full overview of the NHS Wales and private services available at our pharmacy.

How your consultation information is shared with other NHS organisations.

Regulation & policies

How we are regulated, the policies we follow and how to raise a concern.

How we collect, use and protect your personal information.

The terms that apply when you use our website and online booking.

How we use CCTV to keep patients and staff safe, and how footage is handled.

How to raise a concern and what to expect from us in response.

The NHS Wales process for raising a concern about care or treatment.

Verify our pharmacy on the General Pharmaceutical Council register.

Verify our superintendent pharmacist Mustafa Ameer.

Clinical services

The clinical services we run in the consultation room, with what to expect and how consent works.

Free NHS Wales advice and treatment for common minor illnesses.

What to expect, how it works and when to seek follow-up care.

In-store blood pressure measurement, what we record and what happens next.

Feedback

Suggestions, improvements and what is going well - we read everything that comes in.

Tell us what went well, what could be better and what you would like us to add.

Ready when you are

Friendly, qualified pharmacy care in the heart of Cardiff

Same-day NHS and private appointments at 128 Crwys Road, Cardiff, CF24 4NR.