
Practice Leaflet
A guide to the services we offer at Crwys Pharmacy.
As your local community pharmacy, we offer a wide range of services and facilities for you and your family. Some of these are our own services, and others are funded by NHS Wales on behalf of Cardiff and Vale University Health Board.
Services funded by NHS Wales
Dispensing
We dispense NHS prescriptions and give advice on how to get the most benefit from your medicines.
Repeat dispensing
We can dispense NHS repeat dispensing prescriptions issued by your doctor.
Medicines disposal
Please return unwanted medicines to the pharmacy where we will dispose of them safely. We are unable to accept needles, sharp items, or items from a care home.
Health advice and self-care
Our team are available for advice on medicines and minor ailments, in private if required. We can also give you advice on healthy living, including stopping smoking and healthy diets.
Signposting
We can direct you to other sources of advice and assistance if we cannot help you ourselves.
Contraception service
We provide emergency contraception, as well as quick-start or bridging contraception. See our emergency contraception service.
Discharge medicines review
Patients recently discharged from hospital can have their changes assessed by the pharmacist and be counselled on them, with a follow-up a month later.
Emergency supply
If you have run out of your regular prescribed medication, we may be able to supply some after discussion with our pharmacist.
Common Ailments Scheme and prescribing services
For common minor illnesses you can receive advice and may be entitled to free treatment. See our Common Ailments service or the Choose Pharmacy leaflet in store.
Flu vaccination
Speak to a member of our team from September to March to see if you are eligible for the NHS flu vaccination.
Other services we provide
Repeat prescription collection and EPS
We offer daily repeat prescription collection from Crwys Medical Centre on Wedal Road and Cathays Surgery on Cathays Terrace. We also accept electronic prescriptions from surgeries across Wales and England that are set up to send them electronically.
Medicines sales
We stock a wide range of over-the-counter medicines, vitamins and mineral supplements, gifts and household items.
BMI and blood pressure checks
You can have your BMI and blood pressure checked in store. See our blood pressure check service.
Travel and holiday healthcare
We can advise on medical requirements for travellers, including anti-malaria treatments.
NHS Wales services are provided on behalf of
Cardiff and Vale University Health Board
University Hospital of Wales, Heath Park, Cardiff, CF14 4XW
Tel: 029 2074 7747
Your data and information
The pharmacy and the services we provide are in line with the Data Protection Act, the UK GDPR and the NHS code of confidentiality. Read our privacy policy for more detail.
Comments, suggestions and complaints
Our aim is to give the highest possible standard of service. If you have comments, suggestions or complaints, please speak to a member of staff. If we cannot resolve an issue you may also contact the Concerns Team at Cardiff and Vale UHB. See our Putting Things Right page for the NHS Wales concerns process.
Crwys Pharmacy · 128 Crwys Road, Cardiff, CF24 4NR · 029 2037 3631